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Trustee Online - The Governing Board and the CEO
Published by Texas Healthcare Trustees

Welcome to TRUSTEE ONLINE, providing 24/7 education for hospital and health care trustees. The Governing Board and the CEO module is one in a series of nine different modules.

Good governance is the foundation on which great organizations are built. Having committed leaders who understand their roles in establishing policies and direction to fulfill the organization’s mission and vision is essential. Because the board delegates the authority for day-to-day operations, having a strong, effective chief executive officer to lead and oversee the management team is critical.

Understanding the appropriate roles of the governing board and the CEO/management team is important. In general, governing boards set policy and direction, while the CEO and his/her management team oversee daily operations within the parameters established by the board. However, in some organizations, the CEO has dual responsibilities as either a member or ex officio member of the board and as leader of the management team. Governing and managing are separate but complementary functions. Governance looks forward, sets expectations and provides responsible oversight. Management works to meet expectations and achieve performance goals. While governance and management have specific roles, the board and the CEO/management team must work together effectively to achieve the mission, vision and goals of the hospitals.

This module covers:
• Delineation of responsibilities;
• The Board and CEO relationship;
• Recruiting and selecting a CEO;
• Policy and compensation committees;
• Transparency;
• CEO performance evaluations; and
• Much more!

Those who purchase this module will also receive one free copy of the corresponding guidebook.
*To order additional copies of the Trustee Guidebook series, click here.

This module of TRUSTEE ONLINE was underwritten by a contribution from Merritt Hawkins and Staff Care, AMN Healthcare companies. Healthcare Governance Academy, a trademarked organization under Texas Healthcare Trustees, partnered with Merritt Hawkins and Staff Care, the nation’s leading physician staffing and consulting firms, to bring tools to hospital board members. Their contribution of leadership, resources, and expertise has made this project possible.
Merritt logo Staff Care logo
For group purchases, please mail your hospital information (name and address) along with program title, payment and a list of registrants (name and email address) to SeminarWeb at 5113 Southwest Parkway Suite 285, Austin, TX 78735. The following group registration options are available:

Board (up to 6; 5 trustees + CEO): $399
-Must have a hospital email address (either the CEO or Administrative Assistant)
-Includes 6 copies of the section Guidebook*

System board (up to 10 trustees + CEO): $799
-Must have a hospital email address (either the CEO or Administrative Assistant)
-Includes 11 copies of the section Guidebook*

Credit Information
Participation in this program will be credited towards advancement, or recertification as a Certified Trustee. For more information about the process please click here or contact Amy Eskew at THT, 512/465-1041 or

In order to receive TRUSTEE CERTIFICATION credit, you must go to the assessment portion and a certificate for one hour of certification credit will be available for you to print out. Fax or email your Certificate of Completion to 512/692-2556 or to receive credit for this event.

Mike Williams
Mike Williams is President and CEO of Community Hospital Corporation. He is a nationally recognized expert and speaker on the preservation of community hospitals and the need for communities to maintain control of local healthcare decisions. Mike...More
Nelson Mann
Nelson Mann is a senior partner with Witt/Kieffer’s healthcare practice. Mann has nearly 25 years of healthcare executive recruiting experience, during which he has worked with not-for-profit, for-profit, and community healthcare organizations, as...More
Sharon Joseph
Sharon Joseph serves as Chairman of the Historical Review Board; Hill Country Memorial Hospital Foundation Board Investment Committee; the Texas Healthcare Trustee Board, past Chair; Salvation Army Board; and Bethany Lutheran Church Preschool Board....More
Originally Published
April 24, 2014

Program Titles and Supporting Materials
This program contains the following components:
  1. Assessment
  2. Assessment Answer Key
  3. Certificate of Successful Completion
  4. Trustee Online - The Governing Board and the CEO - Video
  5. The Board and Hiring the CEO - Video
  6. The Board and Hiring the CEO - Paper
  7. CEO Compensation - Video
  8. Evaluating CEO Performance - Video
  9. Succession Planning - Video
  10. Succession Planning - Paper
  11. 2013 Trustee Online_Hospital Management and the Board - Paper

How To Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

 Click on jurisdiction for specific details  

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