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Trustee Online - Community Health and Relations
Published by Texas Healthcare Trustees

Welcome to TRUSTEE ONLINE, providing 24/7 education for hospital and health care trustees. Exceptional boards add significant value to their organizations! They advance the common good with uncommonly good work.

Governing boards and communities have a symbiotic connection. The hospital exists to serve its community, and the support of the community is essential for the hospital’s success. Governing board members are the hospital’s direct link with the community and it is important to foster that relationship. Most hospitals are major employers and have a significant local economic impact as well as provide needed health care services that help attract other businesses and individuals to the community. Today’s trustees not only oversee a major complex business, but also an organization that is becoming more transparent and accountable to the community for its services both within and outside the hospital walls.

This module covers:
• New, expanded role of hospitals in community health;
• Working toward the community’s overall health;
• Knowing your community’s needs;
• Meeting their health needs;
• Community benefit studies; and
• Trustees as health advocates.

Those who purchase this module will also receive one free copy of the corresponding guidebook. *To order additional copies of the Trustee Guidebook series, click here.

This module of TRUSTEE ONLINE was underwritten by a contribution from Merritt Hawkins and Staff Care, AMN Healthcare companies. Healthcare Governance Academy, a trademarked organization under Texas Healthcare Trustees, partnered with Merritt Hawkins and Staff Care, the nation’s leading physician staffing and consulting firms, to bring tools to hospital board members. Their contribution of leadership, resources, and expertise has made this project possible.
Merritt logo Staff Care logo
Credit Information
Participation in this program will be credited towards advancement, or recertification as a Certified Trustee. For more information about the process please click here or contact Amy Eskew at THT, 512/465-1041 or

In order to receive TRUSTEE CERTIFICATION credit, you must go to the assessment portion and a certificate for 1.25 hours of certification credit will be available for you to print out. Fax or email your Certificate of Completion to 512/692-2556 or to receive credit for this event.

Mike Williams
Mike Williams is President and CEO of Community Hospital Corporation. He is a nationally recognized expert and speaker on the preservation of community hospitals and the need for communities to maintain control of local healthcare decisions. Mike...More
Cindy Matthers
Cindy Matthews is Executive Vice President of Community Hospital Consulting, the management and consulting arm of Community Hospital Corporation. With more than 20 years of experience in healthcare strategy development, she guides the strategic...More
Andy Stern
Andy Stern is chairman and chief executive officer of Dallas-based Sunwest Communications, Inc. He has served as Staff Assistant to President Gerald R. Ford at The White House and in senior corporate positions with Wylain, Inc. and Associates First...More
Kristin Jenkins
Kristin Jenkins, J.D., M.B.A., FACHE has worked in healthcare administration since leaving private law practice in 1997. She is the President of the Dallas Fort Worth Hospital Council Foundation and Senior Vice President of the Dallas Fort Worth...More
Originally Published
September 27, 2013

Program Titles and Supporting Materials
This program contains the following components:
  1. Assessment
  2. Assessment Answer Key
  3. Certificate of Successful Completion
  4. Community Health and Health System/ Hospital Mission - Video
  5. Community Health and Health System/ Hospital Mission - Paper
  6. Community Benefit Studies - Video
  7. Community Benefit Studies - Paper
  8. Knowing Your Community's Needs - Video
  9. Knowing Your Community's Needs - Paper
  10. Meeting Community Health Needs - Video
  11. Meeting Community Health Needs - Paper
  12. Working Towards the Community's Health - Video
  13. Working Towards the Community's Health - Paper
  14. Trustees as Health Advocates - Video
  15. Trustees as Health Advocates - Paper

How To Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

 Click on jurisdiction for specific details  

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